Custom Application Support

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Managed Services

Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Custom Application Support

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Unionsys technologies manages your entire application portfolio, including your custom applications. Our in-house talent in the most widely used products for custom applications gives us the foundation we need to quickly understand and support your custom applications. With a minimal transition period from your team to ours, we will add your custom applications to your enterprise managed services scope.