Enterprise Service Management

Home

20+

Cloud Customer




5+

Cloud Projects




10+

Cloud Implementation Projects


10+

Upgrade Projects




20+

Cloud Consultant




5+

User Conference Presentation


Technology Advisory Services

Technology Advisory Services applies proven multidisciplinary techniques and tools to address key issues, including: aligning business and IT strategies and architectures, managing complex business IT transformations, optimising IT performance/value and managing IT costs, in the context of appropriately managing risk and achieving business results.
We support our clients by helping them use Information Technology (IT) to achieve their business objectives. It is a “client side” service, based on the provision of independent professional advice or the IT team.

Enterprise Service Management

(ESM) is an approach to providing customers with value in the form of services through the adoption of service management practices. The term is used somewhat generically to describe the use of service-oriented business models initially developed for IT (like those found in ITIL, TOGAF and YaSM) to non-IT functions across the enterprise.
Some common examples where ESM is applied include, HR, finance, legal, facilities management and customer service functions.
UnionSys Technologies provides the full implementation, and support services across diverse technologies and domains, and has the process expertise to provide excellent quality.