Monitoring and Helpdesk Services

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Managed Services

Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Monitoring and Helpdesk Services


Unionsys Technologies helpdesk experts offer you relentless frontline support and efficient triaging from the first call along with faster cycle time for change implementation. With Single Point of Contact (SPOC) to oversee activities, we will provide you the actionable analytical insights to improve your operations.
We assist you with the proprietary operation improvement accelerators and constantly maintain your run books and documents.
Our expert footprints consist of Oracle Enterprise Applications Support, Cloud ERP Support, SFDC Support Services, DBA Support, ServiceNow Support, Custom Application Support, BI/EPM Support, Content Management Support, Automated testing framework.